Frequently Asked Questions – Micro Markets
What is a micro market?
A micro market is an unattended store utilising a self-checkout kiosk as the payment station. Micro markets can sell anything, though are typically stocked with convenience items. They can easily be integrated into an office or community space as an alternative to vending.
What is the 365 self-checkout kiosk?
The 365 kiosks are the micro market payment centres. The kiosk offers several payment options, is extremely user friendly, and is expedient to use. The primary functions of the kiosk are to manage accounts, check prices, and make purchases.
What is SmartInventory™?
SmartInventory™ is our mobile-friendly inventory application, designed to make short work of both your routine daily stocking, and your monthly physical inventory. Our Inventory Management has two modes: Perpetual and Physical. Perpetual Inventory allows you to scan an item’s Universal Product Code (UPC), and will report back how many of these items are currently in your inventory. You can adjust this number if you are adding or removing items from stock using a simple (+,-) system. Physical Inventory allows you to quickly set or reset your inventory levels, without regard to what is currently in inventory. In Physical Inventory mode, when you scan an item, it will ask you for the quantity in the store, and replace your current inventory number, with the new amount input. SmartInventory™ can be used on most mobile devices including our SmartTablet™ Inventory Bundle, iPad™ , iPhone™, Android™ phone and many others.
How does 365 protect their customers’ credit card data?
365 is a manufacturer in the industry that is PCI PA-DSS compliant, ensuring your data and information are always secure and protected. We do not store any credit card information on the kiosk or in our databases. All credit card transaction data is sent over encrypted channels directly to the credit card processor.
How much can I expect my revenue to increase?
You can typically expect revenue to increase by 50-300%, depending on your location and volume.
Can I receive training on the setup and operation of my kiosk?
Yes, you can schedule live or online training to ensure a smooth and well-informed opening of your new micro market.
Where can I open a micro market?
While micro markets can be opened anywhere, we suggest a closed environment or shared community space. Within these locations, customers are encouraged to become repeat buyers and losses can be minimised.
What do I need to get started?
Dedicated space for your micro market to be installed, electrical power source for our 365 MicroMarket equipment, and open internet access for our web-based ADM™ tools.
Can I order part of the MicroMarket™ and do the rest of the installation myself?
Yes, the minimum you will need is a self-service payment kiosk. Thereafter, your solution is completely scalable and you can decide what and how many components you want to include in your micro market. If you decide to sell chilled/ frozen products then it is advisable to also invest in an intelligent health timer lock.
Does Vendpro offer a full turn-key solution?
Yes, Vendpro can deliver a turn-key MicroMarket™ that includes the self-checkout payment kiosk, the shelves and fixtures, coolers/ freezers complete with health lock, security system with cameras etc. We even offer a fully compatible and integrated refill pick and inventory control system. Our turn-key installation process can convert any operation into a highly efficient facility within days.