Vendpro Maintenance & Spares
Call us on +61 (8) 9240 1333
Vending Machine Maintenance & Spare Parts Service & Support
Vendpro offers vending machine maintenance & spare parts service & support. Vendpro’s four tier product solution is exclusive to it’s customers and operators and encompasses:
- Unlimited lifetime phone/video support
- Access to superior product maintenance and spare parts support capabilities and infrastructure
- Timely response and support for issues that require on-site attention and maintenance
- Vendpro only sell products that they believe are able to be maintained – teaming up with the best equipment manufacturers in the world. This then ensures adequate ongoing access to new technology, product training, operations and technical expertise, information and spare parts
RENT | BUY | FREE
Technical Service Centre & Spare Parts
Vendpro has a well-equipped technical service centre and spare parts department and is open to the general public, as well as trade and commercial customers. From Vendpro‘s technical service centre you can purchase machines, kiosks, spare parts and accessories. Vendpro technicians will service and repair in-house for customers who drop off their machines or equipment. On request, they will inspect and bench test your machine to diagnose any faults.
Vendpro stocks an extensive list of spare parts for the equipment and systems they sell and rent. You cannot afford to have your vending machine down. Not only will you lose money, but your customers become disenchanted. Vendpro is an authorised technical service and spare parts centre and takes pride in rapid service response.
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Standard Warranty
For any goods purchased from Vendpro, a standard labour and spare parts warranty is provided on the goods for a period of 12 months (unless specifically stated otherwise in the contract agreement) from the date of purchase. Extended warranties are available at additional cost. The standard warranty is limited to faulty goods only and specifically excludes:
- Damage if the machine is transported once installed
- Damage through no fault of Vendpro
- Faults to the machine through power failure or surge
- Damage through vandalism
- Faults through operator error
- Removal and transport of the vending machine or equipment
- A minimum call-out charge (covering the first hours’ service) is payable if not a warranty claim. After the first hour, time gets charged at 15 minute intervals. All quoted costs and fees are exclusive of the statutory Goods and Services Tax.
RENT | BUY | FREE