At Vendpro, we pride ourselves on offering the best vending solutions for businesses, offices, and public spaces. Today, we’re sitting down with Dick, the owner of Vendpro, to answer some of the most common questions about our vending machines, customisation options, and ongoing support.
What types of vending machines are available at Vendpro?
At Vendpro, we offer a comprehensive range of vending machines to suit a variety of needs. Our options include:
- Drink & Snack Combination Machines
- Drinks Only Machines
- Snacks Only Machines
- Hot Beverage Machines
- Fresh & Hot Food Machines
- Hot Water Noodle Machines
- Frozen Food & Ice Cream Machines
- Bulk Liquids Machines
- Sanitary & PPE Machines
- Other Ambient Options
- Micro Market Retail Outlets
Our machines can dispense both refrigerated and non-refrigerated products, and we even offer vending machines for specialised items such as pharmaceuticals and electronics.
Can I customise the products in the vending machine?
Absolutely! We offer full customisation options for your vending machines. Whether you’re looking to change the tray layout or match the machine to a specific product range, we can make it happen. We offer a variety of coil sizes to suit different product types, and we also provide several dispensing systems, including coils, conveyor belts, elevator baskets, elevator cups, and product pushers. This way, you can ensure that your machine is tailored exactly to your needs.
How do I maintain and service my vending machine after purchasing it?
Our vending machines are designed to be low-maintenance, with most servicing limited to refrigeration equipment and certain payment systems. To help you get started, we offer free induction training, which covers operational tasks and machine care. Plus, we only sell machines for which we can provide full technical support and spare parts availability, ensuring you’re always well taken care of.
How do I find the best locations for vending machines?
Choosing the right location is key to the success of your vending machine. A prime spot can significantly increase profitability. At Vendpro, we provide expert insights and advice on what makes an ideal location for your machine and how to identify the best spots. Whether it’s high foot traffic areas, close proximity to office spaces, or areas with long wait times, we can help guide you to the best locations for maximum return.
What type of payment do vending machines accept?
We understand that convenience is important, which is why our vending machines support multiple payment options. Customers can pay using coins, banknotes, or cashless payment methods. Our cashless options include mobile wallets, mobile apps with QR code scanning, and a wide variety of digital payment systems. This flexibility ensures that your customers can make seamless transactions, enhancing their overall experience.
What kind of warranty or support do you offer for vending machines?
All of our vending machines come with either a 12-month or 24-month warranty, covering spare parts and Vendpro labour for fair wear and tear. Beyond the warranty, we offer comprehensive support services to keep your machines running smoothly. This includes unlimited phone and video support, induction training, and on-site callouts if needed. Our goal is to ensure that your vending business remains operational with reliable assistance every step of the way.
Can I sell healthy or speciality items in vending machines?
Yes! We can fully customise your vending machines to accommodate healthy or speciality items. Whether you’re interested in offering organic snacks, fresh salads, or even gourmet coffee, we can help you make it happen. Additionally, we can upgrade features such as temperature control to ensure optimal storage conditions for your products. Our team is always happy to discuss any additional modifications that will help you meet your business needs.
Ready to Get Started with Vendpro?
Whether you’re looking for a traditional snack machine or something more specialised, Vendpro has a solution that fits your needs. Our team is here to help you with everything from customisation to maintenance, ensuring that your vending machines work for you.
For more information on our products and services, visit our website or contact us directly today!